
AAA Travel
AAA Travel Overview
AAA Travel has 1.7 star rating based on 84 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Talk a good game, Easy to make online reservation, Idea they presented when they sold me the service.
Cons: Problem not resolved, Supervisors unavailable, Agent lying.Recent recommendations regarding this business are as follows: "Don't use AAA travel.", "Call HOTELS, CONDOS, VACA RENTALS Direct!", "If you have special needs, don't go", "The worst cannot believe anybody uses them", "AVOID THIS COMPANY!".
AAA Travel has 1.7 star rating based on 84 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Talk a good game, Easy to make online reservation, Idea they presented when they sold me the service.
Cons: Problem not resolved, Supervisors unavailable, Agent lying.Recent recommendations regarding this business are as follows: "Don't use AAA travel.", "Call HOTELS, CONDOS, VACA RENTALS Direct!", "If you have special needs, don't go", "The worst cannot believe anybody uses them", "AVOID THIS COMPANY!".
Most users want AAA Travel to offer a solution to their issues.
Review authors value the most Number of Destinations. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews





















This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA.A.A. Membership crooks. They are just like the rest of the Organization... all the way to the top; including President Condon. The local service representatives, are as unhelpful as the ones sitt
- Talk a good game
- Rip off pros
- Are cons
- Being ripped off
- Refused to correct problem
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |False ratings of places to rent
- False ratings that have not been vetted
Preferred solution: Apology
User's recommendation: Don't use AAA travel.
Got screwed on the trip
User's recommendation: If you have special needs, don't go
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo refund AAA policy
- Good agent
- Poor choice of companies providing travel services
Preferred solution: Full refund
User's recommendation: Don’t use AAA travel
Worst customer service no call back, costeore with their "arrangements"
- Everything listed above
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost $3029, book with ANYONE else!
- You can book more than 1 year in advance
- Keep your money
Preferred solution: Full refund
User's recommendation: AVOID THIS COMPANY!
Problems with AAA-Pleasant Holidays continue! They won't reply to my emails, for my newest request for a $50.00 Activity voucher credit!
User's recommendation: Call HOTELS, CONDOS, VACA RENTALS Direct!!!
Disappointed service
Preferred solution: Nothing
User's recommendation: The worst cannot believe anybody uses them

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNegative Experience
- Poor customer service
- If my experience is any indication
Preferred solution: At this point no
User's recommendation: Find another travel agent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |The customer service representative had very little experience/information for the cruise line we wanted. I had reservations, but the price she quoted was less than the cruise company's price.
Preferred solution: a change to their policy of providing a refund quote when they have no idea what they're talking about!
User's recommendation: DO NOT do business with this company!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Resolved: Fraud company-
not clear what this company is-not clear part of AAA nation wide auto club.
Preferred solution: Full refund
User's recommendation: never use this company
Travel was NOTHING like what we spent money at AAA to have done.
- Little communication to questions once booked
Preferred solution: We don't want anything, however; it isn't good business for a travel agent to not get things correct
User's recommendation: BOOK ONLINE YOURSELVES
Not your father’s AAA
User's recommendation: Don’t
The Travel Agents are the pits. -A complete waste of time.
User's recommendation: Don't waste your time with AAA travel agents
Travel Agencies Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Wouldn't stand behind what they sold.
- Mistakes made by agent
Preferred solution: The refund of our $750 that we had to pay for the first night we stayed at the resort.
User's recommendation: If anything goes wrong, don't rely on AAA Travel agents to help you. Once they have your money you're on your own.
So disappointed as a AAA member
User's recommendation: Don't even consider for travel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Customer Service
Preferred solution: Apology
User's recommendation: Stay away
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AAA Travel (yes owned by same lousy corporation) manage to book two different hotels for the same night and booked 3 hotel rooms when there was a need for only 2 at one of the destinations, all other stops were just 2.