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AAA Travel Reviews
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Verified Reviewer New ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI was stranded on a rural road and told I had to wait six hours, desire the fact that several towing possibilities were a few miles away.
User's recommendation: Get roadside assistance through your insurance provider or credit card.
- Real decline in service and increase in cost
Complete disgust with agent service
User's recommendation: Don't use AAA travel services.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAAA is not renewing our membership
User's recommendation: Find a better service for your money.
- Idea they presented when they sold me the service
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Verified Reviewer New ReviewerFailure to Book My Trip
User's recommendation: Don't Bother.
- Talk a good game
- Promise not kept
- Only because i could see them face to face
- Horrible customer service and travel agent never calls back
- Pricing extreme
- Overcharged me for room and pocketed the difference
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNeed to change flight booked through AAA
Reservations
- Easy to make online reservation
Companies Similar to AAA Travel
Total failure with roadside assistance
When you should give excellent customer service
User's recommendation: Book your flight somewhere else.
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Verified Reviewer New Reviewer- Easy to make online reservation
- Aaa travel uses expedia for bookings
- Charge more than advertised price
- Take no responsibility
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCan’t say either or. The branch called me and did her best to make it right.
She said that it wasn’t the agents fault. She is one of her best. Maybe she was having a bad day. She will talk to her and address the issues.
She said that they are very over worked and under staffed because of COVID. Understood. But, it’s still one customer at a time etc. the branch manger wants me to come in next time and the will delivery the best customer service I have ever seen or experienced.
Not sure if that will happen any time soon. Again, we had done most of if not all the leg work. The agent didn’t really have to much to do for us. Like anyone else maybe a credit on future travels would have been in order.
Maybe. Free rental car for a day. Some kind of voucher.
I guess the best you can ask for was an apology. Of what we had expected but we have moved on.
- Talk a good game
- Mistakes made by agent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRidiculous
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Talk a good game
- Take no responsibility
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AAA has not contacted us. They have cancelled our membership after November.
This is so appalling.
We went years without ever using AAA, and have used their services many times since 2018, hurricane Michael. I have told all my family and all my friends what they have done to us