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We reserved a car through AAA and purchased the optional insurance.We decided to upgrade our rental car and were told the insurance would not transfer over, we would receive an automatic refund, and the car would not be covered.

When we returned we called and were told.. too bad.. no refund. They claimed the car was covered but I think that's because they don't want to give refunds.

Feel cheated.

We won't rent a car through them again and will never use their travel services again.It's too bad companies are so unethical these days and don't give truthful answers to questions.

Review about: Aaa Travel Car Rental Insurance.

Reason of review: Return, Exchange or Cancellation Policy.

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Josie2017
#1337499

Why would you even believe the car company?! It is clear as day the $9 a day coverage is $9 a day no matter what car!!!

The rental companies make a lot of money on those policies they will lie to no end

Why you didn't call the insurance companies 24/7 toll free number and ask them I have no idea!

You believed a sales person

You did nothing to check it out

You paid a ton more for what you had! You lose Go waste time and money in court You will lose People have to take responsibility!

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