We reserved a car through AAA and purchased the optional insurance. We decided to upgrade our rental car and were told the insurance would not transfer over, we would receive an automatic refund, and the car would not be covered.
When we returned we called and were told.. too bad.. no refund. They claimed the car was covered but I think that's because they don't want to give refunds.
We won't rent a car through them again and will never use their travel services again. It's too bad companies are so unethical these days and don't give truthful answers to questions.
Review about: Aaa Travel Car Rental Insurance.
Reason of review: Return, Exchange or Cancellation Policy.