Contact AAA Travel Customer Service
AAA Travel Phone Numbers and Emails
Toll-Free Number:
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(800) 222-4357Request Roadside Assistance
Customer Service:
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(800) 400-422224/7 Roadside Assistance
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(800) 222-8794Auto Club App Program
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(866) 568-4222Insurance
AAA Travel Emails:
How to Contact AAA Travel Customer Service?
Most Popular Number:
| Total calls: 605 | Issues resolved: 13 | Last call: Dec 2, 2024 |
AAA Travel Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AAA Travel Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AAA Travel is 8002224357. 67% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as AAA Travel may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AAA Travel Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AAA Travel is 8002224357. 67% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as AAA Travel may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call AAA Travel mainly because of product/ service, account and request for information.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact AAA Travel is memberrelations@national.aaa.com. 75% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
AAA Travel Website:
AAA Travel Help Center:
Corporate Office Address:
Other Info (opening hours):
Membership Services Hours:
Monday - Friday: 8:00am - 6:00pm
Saturday: 9:00am - 6:00pm
Mailing Addresses:
Attn: Membership Privacy
P.O. Box 25001 Mail Stop A112
Santa Ana, CA 92799-5001
General Correspondence
P.O. Box 630588
Irving, TX 75063
Payment Correspondence
P.O. Box 9179
Coppell, TX 75019
AAA Travel Customer Service Reviews
Service was phenomenal. Any problem that I have had AAA has always done a great job. Will recommend to everyone I know.
This is the second time I have had to change my own tire. The customer service representative was very rude.
I was told that it would be almost 2 hours before someone would arrive. She offered no help or means of assistance. Her attitude was terrible. If you don't like your job, find another one, but if you are working in customer service, you need to change your attitude.
This company has definitely changed. Their main concern is signing up as many people as they can, but they need to take care of their current customers first.
If my 80-year-old parents were treated this way, I would be livid. AAA, please go back and listen to the conversation and train your employees better.
I had been a member in the 80's and then again in the 2010's and the customer service they used to give was not present during my experience with AAA this time. They made me feel that they did not care if I was helped or not.
I was stranded in the Mojave desert in a newly purchased used vehicle which I had the title and DMV moving permit, the tow company and AAA both told me they couldn't help because the car was not registered to me yet. We were on the way to Washington to register it to my daughter.
Will never use them again and I will tell everyone I know about the horrible experience I had and will try and convince them to never use AAA for roadside assistance. This is how the new woke companies act!
How Good is AAA Travel's Customer Service?
Summary of AAA Travel Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AAA Travel?
Product/ Service Question:
- “Battery”
- “Battery dead”
- “Complaint”
Account Question:
- “Locked out of my car”
- “Plus member showing as Classic”
- “Membership”
Request for Information Question:
- “Questions about membership”
- “Hotel booking question”
- “Status of membership”
Payments and Charges Question:
- “Unauthorized charges on my credit card I need to”
- “Payment”
- “Money was just charged to my account”
Activation/ Cancellation Question:
- “Renewal on my AAA card”
- “Reactivate my account”
- “Didn’t receive my renewal csrd”
Staff Question:
- “I need Triple A Customer service”
- “Up grade services”
- “Customer service issue”
Cards Question:
- “Card has been stolen”
- “Lost card”
- “Send a Another AAA card”
Return/ Replace Question:
- “Travel info booked incorrectly. Stuck at airport”
- “Changing payment type”
- “Change car rental”
Shipping and Delivery Question:
- “Car is not at location i sent it to”
- “My car location”
- “I paid to upgrade to 100 miles I haven't gotten that car”
Refund Question:
- “Refund”
Other Question:
- “Tires”
- “I'd numbet”
- “Need a tow”
Compare AAA Travel Customer Service To
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